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The Consumer Protection Act, 2019

§17Complaints to authorities

A complaint relating to violation of consumer rights or unfair trade practices or false or misleading advertisements which are prejudicial to the interests of consumers as a class, may be forwarded either in writing or in electronic mode, to any one of the authorities, namely, the District Collector or the Commissioner of regional office or the Central Authority.

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Source & version

Official text: India Code (official)

Official India Code text: The Consumer Protection Act, 2019, English PDF (bitstream 123456789/12808/1/the_consumer_protection_act,_2019_no._35_of_2019_date_09.08.2019.pdf, 1,236,998 bytes, sha256 0ae7f82ab5b77d50...) fetched directly from indiacode.nic.in (Akamai edge, DNS via dns.google) on 2026-08-03. Extracted via pdftotext 26.07 -bbox and the @nexlex/ingest inline parser. Automated parse; footnotes and amendment history excluded. Spot-verified against the PDF; full clause-level proofread pending.

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