Vidhara

The Consumer Protection Act, 2019

§15Investigation Wing

(1) The Central Authority shall have an Investigation Wing headed by a Director- General for the purpose of conducting inquiry or investigation under this Act as may be directed by the Central Authority.

(2) The Central Government may appoint a Director-General and such number of Additional Director-General, Director, Joint Director, Deputy Director and Assistant Director, from amongst persons who have experience in investigation and possess such qualifications, in such manner, as may be prescribed.

(3) Every Additional Director-General, Director, Joint Director, Deputy Director and Assistant Director shall exercise his powers, and discharge his functions, subject to the general control, supervision and direction of the Director-General.

(4) The Director-General may delegate all or any of his powers to the Additional Director-General or Director, Joint Director or Deputy Director or Assistant Director, as the case may be, while conducting inquiries or investigations under this Act.

(5) The inquiries or the investigations made by the Director- General shall be submitted to the Central Authority in such form, in such manner and within such time, as may be specified by regulations.

Share:WhatsAppTelegram

Source & version

Official text: India Code (official)

Official India Code text: The Consumer Protection Act, 2019, English PDF (bitstream 123456789/12808/1/the_consumer_protection_act,_2019_no._35_of_2019_date_09.08.2019.pdf, 1,236,998 bytes, sha256 0ae7f82ab5b77d50...) fetched directly from indiacode.nic.in (Akamai edge, DNS via dns.google) on 2026-08-03. Extracted via pdftotext 26.07 -bbox and the @nexlex/ingest inline parser. Automated parse; footnotes and amendment history excluded. Spot-verified against the PDF; full clause-level proofread pending.

How we verify this text →

Spotted a mistake in this text or its mapping? Report an issue with CPA §15

Was this page useful for your prep?

Feedback